Returns
Returns are accepted within 7 days of delivery if the product is unused, undamaged, and in original packaging.
How to Return
To request a return, email us at alpanas.kutchcreations@gmail.com with your order number and reason.
Refunds
- Refunds are processed within 5–7 business days after we receive the returned product.
- Refunds are issued to the original payment method.
Replacements
If you received a damaged or defective item, contact us within 48 hours of delivery for a free replacement.
Non-Returnable Items
Customized or personalized items are not eligible for return unless damaged.